Voocci™

Voocci™ Elegant Black V-Neck Sweater with Bow Detail

Dh 553.00 MAD

~~Dh 553.00 MAD~~ Dh 553.00 MAD

Sale Sold out

Shipping calculated at checkout.

Color Apricot Black Mixed Color Dark Green

Size S M L XL XXL

Discover timeless elegance with the Women's Elegant Black V-Neck Sweater by Voocci™. This chic knit pullover speaks to sophisticated style and comfort. Crafted from high-quality polyester, it offers a perfect blend of durability and soft texture, making it a must-have for your seasonal wardrobe.

Featuring a stylish back tie design, the elegant black v-neck sweater adds a unique touch to any outfit. The beige bow detail at the back creates a flattering silhouette. Whether you're heading to a casual outing or an evening gathering, this sweater ensures you stand out with grace.

The long sleeve design keeps you warm during cooler months without compromising on style. With its versatile black color, this sweater pairs effortlessly with jeans or skirts, allowing you to create varied looks. It's easy to layer, making it a flexible addition to your wardrobe.

Voocci™ understands the importance of style and function. The knotted back design of this elegant black v-neck sweater sets it apart. It adds an unexpected detail that's both trendy and timeless. Embrace the essence of modern fashion with this beautiful piece.

Shop now at Voocci™ and enjoy free worldwide shipping. Experience the luxury of premium clothing that fits your lifestyle. Plus, benefit from our 30-day return policy for a truly risk-free shopping experience.

🚚 Shipping & Delivery Info

At Voocci.com, we’re dedicated to getting your order to you quickly, securely, and efficiently—no matter where you are in the world.

📦 Shipping Overview

Shipping Cost: Free worldwide shipping on all orders.
Processing: Orders are processed within 2 business days
Tracking: You’ll receive a tracking number once your order ships.
Delivery Partners: We partner with top carriers like Royal Mail/Parcelforce, Evri (formerly Hermes), DPD/GLS, DHL, UPS, FedEx, and USPS, ensuring reliable delivery globally.

🌍 Estimated Delivery Times

📦 Shipping Overview by Region

Region	Processing Time	Delivery Time	Shipping Cost	Tracking
United Kingdom	1–2 Business Days	6–8 Business Days	Free	Yes
United States	1–2 Business Days	6–8 Business Days	Free	Yes
Europe	1–2 Business Days	6–8 Business Days	Free	Yes
Rest of World	1–2 Business Days	6–10 Business Days	Free	Yes

🕐 Order Processing Time

Orders ship within 2 business days after payment confirmation.
Orders placed on weekends or public holidays ship the next working day.

🔎 Tracking Your Order

Once your order is dispatched, you will receive an email with your tracking number. This allows you to follow your package in real time from our warehouse to your doorstep.

🚫 Undeliverable Packages

If a package is returned due to incorrect address, refusal, or failed attempts, we’ll contact you to reship or refund (excluding shipping costs, if applicable).

📨 Lost or Delayed Shipments

If your order hasn’t arrived within the estimated timeframe, email us at support@Voocci.com. We’ll investigate and ensure you're taken care of.

🌐 Shipping From

UK‑based stock ships from London, UK.
US‑based stock ships from NY/New Jersey.
We always assign the fastest shipping origin.

🕊️ Why Choose Us?

Free global shipping
Fast processing (2 days)
Reliable tracking & partnerships
Multiple delivery options tailored to your region

❓ Questions?

For special requests, bulk shipments, or delivery assistance, contact our GDPR‑compliant support team:
📧 support@Voocci.com

🔄 Return & Refund

At Voocci, customer satisfaction is our priority. If you're not completely happy with your purchase, we offer a 30-day return policy on eligible items, including clothing, shoes, and watches.

📦 Return & Refund Overview

Policy	Details
Return Eligibility	Clothing, Shoes, and Watches
Return Window	Within 30 days of delivery
Condition Required	Items must be unused, unworn, and in original condition with tags and packaging
Return Shipping	Paid by the customer (unless item is incorrect or damaged)
Refund Method	Back to original payment method
Refund Processing Time	Within 5 business days after return is received and inspected
Non-Returnable Items	Final Sale items, used or damaged items, and items returned without packaging or tags

🧥 Clothing Returns

Must be unworn, unwashed, and in original condition
Tags and packaging must be intact
No stains, perfumes, or signs of wear

👟 Shoe Returns

Must be returned in the original shoe box, unworn
Soles must be clean and free from scuffs
Box must be in a re-sellable condition (no tape or labels on the shoe box)

⌚ Watch Returns

Must be unused and unaltered, with protective film and original packaging
Any removed links, damage, or signs of wear will void return eligibility
Warranty cards and certificates (if included) must be returned

❗ Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery:

📧 support@voocci.com
Include:

Order number
Clear photos of the item and packaging
A short description of the issue

We will cover the return cost and offer a free replacement or full refund.

🚫 Items Not Eligible for Return

Final sale or clearance items
Items showing signs of wear, use, damage, or washing
Returns made after 30 days
Items returned without original packaging or tags

🔁 How to Request a Return

Email us at support@voocci.com with your order number and reason for return.
Our team will reply within 1 business day with return instructions.
Once the returned item is received and inspected, we will process your refund within 5 business days.

📌 Additional Notes

Refunds appear on your original payment method within 5–10 business days after processing.
We do not offer direct exchanges. Please return your item and place a new order.
Return shipping costs are non-refundable unless the item is incorrect or defective.

Need Help?

If you have any questions, we're here to help:
📧 support@voocci.com

🛑 Order Cancellation Info

At Voocci, we understand that sometimes you may need to change or cancel your order. To provide the best possible service, please review our cancellation policy carefully.

When Can You Cancel Your Order?

Orders can be canceled only before they are shipped.
Once your order has been dispatched, it is no longer possible to cancel or modify it.

How to Cancel Your Order?

If you wish to cancel your order, you must contact us within 12 hours of placing your order. This time frame allows us to halt processing before your package is prepared and shipped.
To cancel, simply send an email to:
📧 support@voocci.com
Include your order number and a request to cancel.

What Happens After Cancellation?

If your cancellation request is received within the 12-hour window and before shipping, your order will be canceled, and any payments made will be refunded promptly.
Refunds are processed back to your original payment method within 5 business days of cancellation confirmation.

What If You Miss the Cancellation Window?

Once your order enters the packaging or shipping process, it cannot be canceled.
If you no longer want the item after it has shipped, please follow our Return & Refund Policy to return the product after delivery.

Summary

Action	Timeframe	Notes
Request order cancellation	Within 12 hours after ordering	Must email support with order number
Cancellation after shipping	Not possible	Follow Return Policy after delivery
Refund processing time	Within 5 business days	Refund to original payment method

If you have any questions or need assistance, please contact our support team:
📧 support@voocci.com

❓Frequently Asked Questions (FAQ)

1. 🛍️ What products do you sell?

We specialize in luxury clothes, watches, and shoes, carefully selected to provide you with premium quality and style.

2. 🌍 Where do you ship from and do you offer free shipping?

We ship directly from our warehouses in the UK and USA, and we offer free worldwide shipping, including Europe and all other countries.

3. ⏳ How long does processing and delivery take?

Processing Time: 1–2 business days
Delivery Time: 6–8 business days after processing
Please note these times may vary slightly depending on your location.

4. 🔄 Can I track my order?

Yes! Once your order ships, we will send you a tracking number via email so you can monitor your shipment until it reaches your doorstep.

5. 💳 What payment methods do you accept?

We accept all major credit and debit cards via Shopify Payments. Prices on Voocci.com are displayed in your local currency for a smooth checkout experience.

6. 🔄 What is your return policy?

We offer a 30-day return policy on all luxury clothes, watches, and shoes. Items must be returned in their original condition and packaging. Please review our full Return Policy on the website or contact support@voocci.com for assistance.

7. 💰 How long does it take to receive a refund?

Refunds are processed within 5 business days after we receive and inspect your returned items.

8. 📦 How do I return an item?

Contact our support team at support@voocci.com to initiate a return. We will provide instructions and the return address. Please ensure the item is securely packaged to avoid damage.

9. 🚫 Can I cancel my order?

Orders can be canceled within 12 hours of purchase, provided they have not yet entered the packaging or shipping process. Please contact us immediately at support@voocci.com if you wish to cancel.

10. 🌐 Do you ship internationally?

Yes, we ship worldwide, including all European countries and the rest of the world, with free shipping from the UK and USA.

11. ⚠️ What if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please contact us immediately at support@voocci.com with photos of the product and packaging. We will resolve the issue promptly.